Returns & Exchanges
At MyMuse India, we want you to love every piece you wear, which is why we offer a hassle-free 15-day return and exchange policy on all unworn items with original tags. Please ensure that garments are returned in their original packaging to maintain our high standards of hygiene and quality.
Initiate Request
Log into your MyMuse account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Quality Check Preparation
Ensure the apparel is unwashed, unworn, and has all original brand tags attached before sealing it in the original shipping bag.
Free Doorstep Pickup
Our courier partner will arrive at your provided address within 24-48 hours to collect the package at no additional cost to you.
Refund Processing
Once the item passes our warehouse quality inspection, your refund will be credited to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing